ct9990 Terms and Conditions

1.1 Registration Requirements

To open an account at ct9990, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide accurate and complete personal information.
• Only one account per person is allowed — multiple accounts are strictly prohibited.
• You must not be located in any area where online gaming is legally prohibited.

1.2 Identity Verification

ct9990 may request necessary documents at any time to verify your identity, age, and address. The platform reserves the right to suspend withdrawals until verification is complete. Providing false information may result in account closure and forfeiture of all funds.

1.3 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. You are personally responsible for all activity carried out from your account. If any unauthorized use is detected, notify our support team immediately.

2.1 Deposit Conditions

The minimum deposit amount at ct9990 is ৳300 (three hundred taka). The platform supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

2.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours. However, this time may increase during the verification process or under unusual circumstances.

Your account must be verified and any applicable bonus wagering requirements must be met before a withdrawal can be processed.

2.3 Transaction Limits

ct9990 reserves the right to suspend or cancel any transaction at any time if fraud, money laundering, or unusual activity is suspected. Relevant authorities may be notified in cases of suspicious activity.

3.1 Welcome Bonus

New members receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳1,200 bonus → Total ৳2,200
• Deposit ৳14,000 → ৳8,000 bonus → Total ৳22,000

3.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times. This means the bonus amount must be wagered 25 times before the bonus funds become withdrawable.

3.3 General Bonus Policy

• Each promotion is valid for one-time use only, unless stated otherwise.
• Bonus abuse through multiple accounts or from the same IP address is prohibited.
• ct9990 reserves the right to modify, suspend, or cancel any bonus at any time.
• In any dispute relating to bonuses, the decision of ct9990 shall be considered final.

ct9990's VIP program has four tiers, each with weekly cashback rewards:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback

Tiers are advanced through regular gaming activity. Members at higher tiers enjoy additional benefits and special offers. Cashback is added to accounts each week according to a set schedule.

5.1 Game Usage Policy

All games on ct9990 are operated through software from third-party game developers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, and others). Each game has its own rules, which should be read before starting.

5.2 Technical Issues

ct9990 will not be held responsible if a game is interrupted mid-session due to server outages, internet disconnection, or any other technical issue. However, we will endeavor to find a fair resolution in such situations.

5.3 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Operating games using any kind of software or automated process.
• Intentionally exploiting any bug or error in the system for personal gain.
• Misconduct or threatening behavior toward other players or staff.
• Money laundering or transacting with funds from illegal sources.

ct9990 takes responsible gaming very seriously. We believe gaming is a form of entertainment, not a source of income.

6.1 Setting Self-Limits

Users can set deposit, wagering, and loss limits on their account. If you feel gaming is having a negative impact on your life, please contact our 24/7 live chat or apply for a temporary break.

6.2 Self-Exclusion

Any user may apply for self-exclusion. In such cases, their account will be suspended for a specified period or permanently. During the self-exclusion period, ct9990 will not send any promotional communications.

For more information, visit our Responsible Gaming page.

ct9990 gives the highest priority to protecting your personal information. All transactions and communications are secured through SSL encryption technology.

We do not sell your personal information to any third party. However, certain information may be shared where required by legal obligation, for fraud prevention, or for payment processing purposes.

To learn about our full privacy policy, please read the Privacy Policy page.

8.1 Rights of ct9990

ct9990 may suspend or terminate an account in the following circumstances:

• If any provision of these Terms is violated.
• If false or misleading information is provided.
• If multiple accounts are operated.
• If evidence of bonus abuse or fraud is found.
• If money laundering or other illegal activity is suspected.

8.2 User Rights

You may request the closure of your account at any time. Upon account closure, any legitimate funds (subject to bonus wagering requirements being met) will be returned.

ct9990 accepts no liability for the following:

• Losses caused by internet connection or technical issues.
• Losses caused by any fault in third-party game software.
• Losses resulting from unauthorized third-party access to an account.
• Any financial or psychological harm arising from gaming.

The total liability of ct9990 shall in no circumstances exceed the amount of funds held in your account.

10.1 Complaints Process

If you have a complaint or dispute, please contact our support team first. Our 24/7 live chat service is available in Bengali. For email contact: [email protected]

10.2 Resolution Steps

An initial response is generally provided within 7 business days of receiving a complaint. More complex matters may take additional time. In resolving all disputes, the decision of ct9990 shall be considered final.

All content on the ct9990 website — logos, designs, text, graphics, and software — is protected under the intellectual property rights of ct9990 or the relevant licensor. Reproduction, distribution, or commercial use of any content without prior permission is prohibited, except for personal use.

All intellectual property rights of game developers (PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, etc.) remain with their respective owners.

ct9990 reserves the right to amend these Terms at any time. For significant changes, a notice will be published on the website and/or a notification may be sent to the registered email address.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be fully effective.

These Terms are governed by and shall be interpreted in accordance with the applicable laws and regulations of Bangladesh.